Terms of Service

Last Updated: January 1, 2025

Welcome to ServiceDirect.pro. By accessing or using our website at https://servicedirect.proand our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years old and agree to comply with these Terms. If you do not agree, please do not use our services.

2. Description of Services

ServiceDirect.pro provides an online platform that connects homeowners with independent, licensed home service professionals ("Service Providers") for various services including HVAC, plumbing, roofing, electrical, windows, and drain cleaning.

Important: We are a lead generation and referral service. We do not perform any home services ourselves. All services are provided by independent contractors who are solely responsible for the quality, safety, and legality of their work.

3. Service Provider Relationship

Service Providers in our network are independent contractors, not employees or agents of ServiceDirect.pro. While we make efforts to verify licensing and insurance, we:

• Do not guarantee the quality of any work performed
• Are not responsible for Service Provider actions or omissions
• Do not warrant Service Provider credentials or qualifications
• Are not a party to any agreement between you and a Service Provider

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Verify Service Provider licensing and insurance before work begins
• Obtain necessary permits as required by local law
• Pay Service Providers directly for services rendered
• Not use our services for any unlawful purpose

5. Consent to Contact

By submitting your information through our website or calling a phone number displayed on our site, you expressly consent to:

• Be contacted by ServiceDirect.pro and Service Providers in our network
• Receive calls, texts, and emails at the contact information provided
• Receive communications via automated dialing systems and prerecorded messages
• Call recording for quality assurance purposes

This consent is not a condition of purchase. You may opt out at any time by contacting us.

6. TCPA Compliance

In accordance with the Telephone Consumer Protection Act (TCPA), by providing your phone number and using our services, you provide express written consent to receive telemarketing calls and texts from ServiceDirect.pro and our Service Provider partners. Standard message and data rates may apply.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by ServiceDirect.pro or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our website will be uninterrupted, secure, or error-free, or that any defects will be corrected.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERVICEDIRECT.PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM:

• Your use of our services
• Any services performed by Service Providers
• Any content or information obtained through our services
• Unauthorized access to your data

Our total liability shall not exceed the amount paid by you for our services, if any, in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless ServiceDirect.pro, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. You waive any right to participate in class action lawsuits or class-wide arbitration.

12. Governing Law

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

13. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For questions about these Terms, contact us at:

• Email: legal@servicedirect.pro
• Address: [Your Business Address]